At Curls by Keiko, your appointment is highly valued. We understand that sometimes unforeseen circumstances can arise, making it necessary to cancel or reschedule your appointment. To ensure we can accommodate other clients and manage our schedule efficiently, we kindly request that you provide us with 24 to 48 hours notice if you need to cancel your appointment. This policy allows us to offer your slot to another client who may be on our waiting list, ensuring everyone gets the opportunity to receive our specialized services. Thank you for your understanding and cooperation.